Refund policy

Refund & Return Policy

At Topper, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unopened, and in their original packaging.

  • Returns that do not meet these conditions may not be accepted.

How to Request a Return

To start a return, contact us at 03168611800 with:

  • Your order number

  • Reason for the return

  • Photos of the product (if required)

Refunds

  • Once the returned item is received and inspected, we will notify you of the refund status.

  • Approved refunds will be processed according to the payment method used for the order.

  • Shipping charges are non-refundable unless the item received was damaged or incorrect.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any questions regarding returns, refunds, or cancellations, please contact us at:

Phone/WhatsApp: 03168611800

Thank you for shopping with Topper.